Take orders and payments
Menu or catalogue in the chat, order confirmation and a payment link, straight into your order system.
Your customers are on WhatsApp. Let it answer them.
We build WhatsApp chatbots and automations for South African businesses: taking orders, booking appointments, sending quotes and following up leads, any time of day. Built on the official WhatsApp Business Platform, on your number, with a person one tap away.
24/7Replies, even after hours
ZARFixed price, quoted in rand
POPIAOperator agreement in writing
JHBJohannesburg-based team, SA hours
What it can do
The messages you answer every day, handled.
Book and remind
Customers pick a slot in WhatsApp; reminders and reschedules go out automatically, so fewer no-shows.
Quotes and lead follow-up
Ask the right questions, send a quote, and push qualified leads into your CRM or spreadsheet with an alert to your team.
Answer the common questions
Hours, prices, delivery areas, order status: answered instantly from your own information, with handover to a person.
Order and delivery updates
Customers get status updates without phoning in, and your team stops answering "where's my order?".
Internal alerts
New orders, bookings and urgent messages routed to the right person on your team, on their phone.
Time back
How much does answering messages cost you?
Spent each month on manual replies
R10,392
About 87 hours a month. Ask Nectar how much of that a WhatsApp bot could take over.
Ask Nectar
How we build it
Official, owned, and POPIA-ready.
- Official platform. Built on Meta's WhatsApp Business Platform, not grey-market tools that get numbers banned.
- Your number, your account. The WhatsApp number, Meta business account, data and code are yours.
- POPIA in writing. We act as your operator and sign an operator agreement. Flows collect only what you need and honour opt-outs.
- No surprise bills. We show expected messaging costs before launch and set caps.
- Local support. Johannesburg-based, working South African hours, quoting in rand.
We also build workflow automation for South African businesses, including for KinnectX, a growing Johannesburg food-delivery platform.
FAQ
Questions we get
Do I need the WhatsApp Business API for this?
For automated replies at scale, yes. We set your business up on the official WhatsApp Business Platform, connected to your own number and your own Meta business account, so you stay in control.
Can a person still take over the chat?
Yes. The bot handles common questions, orders and bookings, and hands the conversation to someone on your team whenever a customer asks for a person or the bot is unsure.
Is it POPIA compliant?
When we build a system that processes your customers' personal information, we act as your operator under POPIA and sign a written operator agreement with you. We design flows to collect only what you need and to respect opt-outs.
What does WhatsApp itself cost?
Meta charges per message for some types of WhatsApp messages, and the rates change from time to time. We design your flows to keep that bill low, show you the expected costs before launch, and set spending caps.
How quickly can we go live?
A focused first bot, such as order taking or bookings, usually takes 2-4 weeks including setup, testing and training your team.
What does it cost?
We quote a fixed price in rand within 48 hours of a short call. You own what we build, with no per-seat licence.
Keep reading
Related
Fixed-price proposal in 48 hours
Let WhatsApp do the busy work.
Tell Nectar which messages eat your day. You get a fixed-price plan in rand within 48 hours.